Terms & Conditions

Effective Date: 27.03.2025

1. General Information

1. These Terms & Conditions (“Terms”) govern your use of our website (gaffersworld.com) and the online store operated by GAFFERS WORLD OÜ (“Company”).
2. By accessing or using our website, you agree to comply with these Terms and all applicable laws and regulations.
3. The online store is powered by WordPress and WooCommerce, offering ready-made fabrics for lighting equipment and accessories (such as fabrics, frames, bags, flags, etc.), as well as custom-made items.

2. Ordering and Payment

1. All orders are subject to acceptance by GAFFERS WORLD OÜ.
2. Orders for custom-made items are processed only after payment confirmation. Production times vary based on order complexity.
3. All prices shown on the website are excluding VAT. VAT (if applicable) is calculated and added at checkout based on the selected delivery country. If the Buyer provides a valid EU VAT number, VAT may be applied at 0% in accordance with EU VAT rules.
4. Orders shipped outside the European Union are invoiced with 0% VAT.
   1. However, the shipment may be subject to import VAT/sales tax, customs duties, and/or carrier handling fees charged by local authorities or the carrier in the destination country.
   2. These charges are calculated by the relevant authorities/carrier and are payable by the recipient upon import or delivery.
5. The Buyer must provide accurate information for order processing and delivery.

3. Modifications and Cancellations

1. GAFFERS WORLD OÜ reserves the right to amend these Terms at any time. The updated version will be posted on the website.
2. Any changes or cancellations must be communicated promptly. Please note that custom-made products may have different cancellation policies.

4. Liability and Dispute Resolution

1. GAFFERS WORLD OÜ is not liable for delivery delays or cost changes due to carrier or customs issues.
2. Disputes arising from these Terms will be resolved through negotiations and, if necessary, in the competent court in Estonia.

5. Governing Law

These Terms are governed by the laws of Estonia and the European Union.

6. Company Information

• Company Name: GAFFERS WORLD OÜ
• Registry code: 17139096
• VAT number: EE102852046
• Registered Address: Noorte tn 6, 74116 Maardu, Harjumaa, Estonia
• Email: info@gaffersworld.com
• Phone: +37258180778
• Customer Service Hours: 10:00 – 17:00 (Eastern European Standard Time GMT+2)

By using our website, you acknowledge that you have read and agree to these Terms.