Privacy Policy

Effective Date: 27.03.2025.

1. Introduction

This Privacy Policy explains how GAFFERS WORLD OÜ (“Company”) collects, uses, and protects your personal data in compliance with the GDPR and other applicable laws. By using our website (https://gaffersworld.com), you consent to the practices described in this policy. This policy also includes detailed information about our interactions with third-party services and the data collected during the checkout process.

2. Who We Are

Our website address is: https://gaffersworld.com.

3. Information Collected Through Site Interactions

3.1 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

3.2 Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract any location data from images on the site.

3.3 Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment; they will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies are set to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. When you log out, the login cookies are removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited, expiring after 1 day.

3.4 Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if you visited those websites directly. Such websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content if you are logged in to those sites.

3.5 Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

3.6 How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to help recognize and approve any follow-up comments automatically rather than holding them in a moderation queue. For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except the username, which cannot be changed). Website administrators can also view and edit this information.

3.7 What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you, except for data we are required to retain for administrative, legal, or security purposes.

3.8 Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

4. Information Collected During the Checkout Process

We collect information about you during the checkout process on our store. This includes:

Products Viewed: We track products you have viewed to, for example, show you products you’ve recently viewed.
Location, IP Address, and Browser Type: This information is used for estimating taxes and shipping.
Shipping Address: Entered to estimate shipping before you place an order and to deliver your order.
Cart Contents: Cookies are used to keep track of your cart contents while browsing our site.
Purchase Information: When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like a username and password.

We use this information to:

Send you information about your account and order.
Respond to your requests, including refunds and complaints.
Process payments and prevent fraud.
Set up your account for our store.
Comply with legal obligations, such as calculating taxes.
Improve our store offerings.
Send you marketing messages, if you choose to receive them.

If you create an account, we store your name, address, email, and phone number to populate future checkouts. We generally retain this information for as long as it is necessary for the purposes for which it was collected, or as required by law (for example, for 2 years for tax and accounting purposes). We also store any comments or reviews you leave.

5. Access and Use of Your Data

5.1 Who on Our Team Has Access

Members of our team, such as Administrators and Shop Managers, have access to order and customer information to help fulfill orders, process refunds, and provide support.

5.2 What We Share With Third Parties

We share your information with third parties who assist us in providing our services, such as delivery partners and payment processors. For example, when processing payments, some of your data may be passed to PayPal, including the purchase total and billing information. Please refer to the PayPal Privacy Policy for more details.

6. Data Retention and Your Rights

We retain your data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at info@gaffersworld.com. Note that certain information may be retained for administrative, legal, or security purposes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website along with its effective date. We encourage you to review this policy periodically.